Do I need a special program to use FTP?

No, but we recommend that you do find one. You may access a free FTP Manager within your control panel for you to use (with nothing to install!). However, you'll have to upload each file one at a time and it can get time consuming. There are, in fact, several free FTP Editors on the web and we recommend you to check out CuteFtp or zdnet downloads and perform a search for FTP editors (take note that some may require some form of payment if you like them.. but others will allow you to use them free of charge with the exception of some features).

FrontPage, DreamWeaver, CuteFTP and such utilities already have an FTP transfer tool BUILT IN to them, so no need to look for additional sources.

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How do I login with FTP?

The most popular question here at Australian Internet Solutions Hosting!

With our CPanel software this is really easy to configure.

Host: A) If you have domain access, just enter: ftp.yourdomain.com or your master IP Address provided in your activation email
B) if you haven't established your URL enter: 111.111.111
(of course, replace 111.111.111 with your server IP)

Main UserName: simply enter the username created for you on account activation
or for additional UserNames: (must add within control panel) username@yourdomain.com

Password: (password)

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I made a ftp account with a new user/pass but what is the url to his/her folder?

Simply http://www.yourdomain.com/~username/

Of course, replace USERNAME with the name of the FTP user you have created and, obviously, replace 'yourdomain' with your domain name. :-)

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In what directory should I upload my files?

In the following folder: /public_html/

Or if you need the FULL root URL: /home/username/public_html

Where USERNAME is the username given to you in your Activation Email.

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What is FTP?

FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the Internet. Whether you know it or not, you most likely use FTP all the time. The most common use for FTP is to download files from the Internet. When downloading a file from the Internet you're actually transferring the file to your computer from another computer over the Internet. This is why the T (transfer) is in FTP. You may not know where the computer is that the file is coming from but you most likely know it's URL or Internet address.

Here at Australian Internet Solutions  Hosting, we manage our very own FTP server. Which means, you can upload files the same way as you download them. Upload is basically the exact opposite from downloading a file, such that rather than transferring a file from another computer over the Internet to your own, you are transferring a file TO another computer over the Internet.

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