Do I need a special program to use FTP?

No, but we recommend that you do find one. You may access a free FTP Manager within your control panel for you to use (with nothing to install).

However, you'll have to upload each file one at a time and it can get time consuming.

There are, in fact, several free FTP Editors on the web and we recommend you to check out CuteFtp or perform a search for FTP editors.

FrontPage, DreamWeaver, CuteFTP and such utilities already have an FTP transfer tool BUILT IN to them, so no need to look for additional sources.

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How do I login with FTP?

With our CPanel software this is really easy to configure.

Host:

A) If you have domain access, just enter: ftp.yourdomain.com 

Main UserName: simply enter the username created for you on account activation,

Password: (password)

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I made an ftp account with a new user/password but what is the url to his/her folder?

Simply http://www.yourdomain.com/~username/

Of course, replace USERNAME with the name of the FTP user you have created and, replace 'yourdomain' with your domain name. 

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Into which directory should I upload my files?

It's importnat that your within your website hosting, you place your files in the following folder: /public_html/

Your home page MUST be called index.htm or index.html.

Or if you need the FULL root URL: /home/username/public_html

Where USERNAME is the username given to you in your Activation Email.

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What is FTP?

FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the Internet. Whether you know it or not, you most likely use FTP all the time. The most common use for FTP is to download files from the Internet. When downloading a file from the Internet you're actually transferring the file to your computer from another computer over the Internet. This is why the T (transfer) is in FTP. You may not know where the computer is that the file is coming from but you most likely know it's URL or Internet address.

Here at Australian Internet Solutions Hosting, we manage our very own FTP server. Which means, you can upload files the same way as you download them.

Upload is the exact opposite from downloading a file, rather than transferring a file from another computer over the Internet to your own, you are transferring a file TO another computer over the Internet.

Please feel free to contact us for advice.

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