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Hosting FAQ
How do I set up a parked domain? Each hosting account allows at least 25 parked domains to be set up. A parked domain displays the same website as the primary hosted domain. This is useful if you have several similar domains which should display the same website. For example: yoursite.com yoursite.com.au yoursite.org ...etc To set up a parked domain, change the DNS of your domain to ns566.dizinc.com and ns567.dizinc.com (Allow for propagation time of up to 48 hours.) Log into your website hosting account cPanel and go to 'parked domains'. Enter the domain you wish to have display your existing website. Please contact us for help and advice. How do I set up an add on domain?Each website hosting account allows at least 3 add-on domains to be set up. This means you can use your hosting account for several different websites. Setting up an add-on domain creates a new folder within the public_html directory of your website hosting space. You upload the website for the add-on domain into this folder. To set up an add-on domain, first change the DNS of your new domain to ns566.dizinc.com and ns567.dizinc.com: Go to where you registered your domain to change your DNS. Keep in mind that this DNS change can take up to 24-72 hrs to be recognised and take effect globally (propagate). Next, log into your existing website hosting account CPanel and click on Addon Domains in the Domains section. Enter the domain eg: myotherdomainname.com. In the next field (Username/directory/subdomain), enter the name you want the directory in public_html to be called. Password: This can be anything you like. (It will only be used if you want to give someone an FTP account with access only to this new directory. Most people will never use this password) Set up the add-on domain. You can then FTP to your hosting account and upload the website into the folder that was created inside public_html. Please contact us for help. What is an Add on Domain? An Add-on domain is a domain that you can add to your existing website hosting account, without creating a new hosting account for that domain. The domain will share the space and bandwidth allocated for the account, and will have it's own e-mail addresses, and ftp login. However, this domain will not have it's own cPanel as this feature only comes with a new website hosting package. Please contact us for help. Your new Hosting Account - what happens now ?Welcome to AIS !Thank you for your purchase of premium quality Australian Webhosting . What happens now ? 1. We will set up your Hosting account and email you full details. During office hours this is usually completed within a couple of hours.
Outside office hours, and at weekends, it may take up to 24 hours.
2. Your Domain Name.
You may like to transfer care of your domain names to us. We offer exceptional service and great prices. e,g, MelbourneIT price for a .com.au = $140, our price for the identical product is $66 inc GST. Please let us know if you'd like to transfer your domains and just have one point of contact for all your website issues. 3. Once the above steps are complete, you can login to your Hosting cPanel and setup email accounts, upload your website files or use one of our free applications to help you make your site. Finally, if you have ANY questions, or problems please don't hesitate to contact us via Live Chat (on our website), email or phone. We are always happy to help our clients understand this somewhat confusing process. |

