Hosting FAQ


How do I set up a parked domain?

Each hosting account allows at least 25 parked domains to be set up. This means you can use your hosting account for several different websites (or can have multiple domains display the same site.)

A parked domain displays the same website as the primary hosted domain. This is useful if you have several similar domains which should display the same website.

To set up a parked domain, change the DNS of your domain to ns566.dizinc.com and ns567.dizinc.com (Allow for propagation time.) Log into your hosting account CPanel and go to 'parked domains'. Enter the domain you wish to have display your existing website.

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How do I set up an add on domain?

Each hosting account allows at least 3 add-on domains to be set up. This means you can use your hosting account for several different websites (or can have multiple domains display the same site.)

Setting up an add-on domain creates a new folder within the public_html directory of your hosting space. You upload the website for the add-on domain into this folder.

To set up an add-on domain, first change the DNS of your new domain to ns566.dizinc.com and ns567.dizinc.com Go to where you registered your domain to change your DNS. Keep in mind that this DNS change can take up to 24-72 hrs to be recognised and take effect globally (propagate).

Next, log into your existing hosting account CPanel and go to the add-on section.
Enter the domain eg: myotherdomainname.com.
In the next field (Username/directory/subdomain), enter the name you want the directory in public_html to be called.
Password: This can be anything you like. (It will only be used if you want to give someone an FTP account with access only to this new directory. Most people will never use this password)
Set up the add-on domain. You can then FTP to your hosting account and upload the website into the folder that was created inside public_html.

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Publishing your site with Microsoft Frontpage

Ok, don't go nuts, we DO have an answer for you! To configure FrontPage, you first have to make sure the extensions are installed in your control panel. Once you have done that, you need to configure FrontPage to respond to your account.

a) Installing FrontPage Extensions (if you haven't done so already):

This is as simple as a point and click and you will only need to do this ONCE. Simply login to your web based control panel. You will need to have your ACTIVATION EMAIL handy as how to access your control panel. Once you're in your control panel, you will see the vast menu of options. On the RIGHT column, there will be a category entitled: SITE MANAGEMENT. Under the 'site management' menu, click on the option: FRONTPAGE EXTENSIONS. You will be taken to a page with a button that will have a button saying "(Re)Install Extensions". Please take note of the warning on that page! Simply click on the button "(Re)Install Extensions," give the server a few moments, and those extensions will be installed! That's it!

b) Configuring FrontPage to work with your account:

You will only need to do this once. Simply configure the pages you would like to configure and when you are finished, go to the "File" Menu (on the top left in your FrontPage program) and select "Publish Web...". This will take you to a window where it will ask "Specify the location to publish your web to:". In this area you will need to type in the following:

ftp://111.111.111/public_html
replace 111.111.111 with the IP of yourserver:
this is found in your Activation Email

OR if your domain has already been updated by DNS servers, you may enter:
http://www.yourdomain.com
replace 'yourdomain.com' with your own domain

Once you have selected this make sure that you click on "Publish" to proceed with publishing. However, we have implemented special security procedures to make sure our server knows which account you are trying to access as well as your password. This username and password combination is the same combination used for your control panel, and that's it! Give the server a moment to respond, and all the files will transfer. FOR SECURITY PURPOSES, Microsoft requires you to re-enter your username and password each time you re-open FrontPage and attempt to Publish. The FTP address (above), however, will be saved, so you only need to remember your username/password combination.

As always, If you have ANY problems with this, please contact us.
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What is an Add on Domain?

An addon domain is a domain that you can "add on" to your existing hosting account, without creating a new hosting account for that domain.

The domain will share the space and bandwidth allocated for the account, and will have it's own e-mail addresses, and ftp login. However, this domain will not have it's own cPanel as this feature only comes with a new hosting package.
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