Support Plans

Have a general enquiry ? Please click here to use our contact form

Let us help setiing up your website

Need More Help?

Our support plans can be utilised for most Internet related issues including our web site hosting customers who wish to try the do-it-yourself approach to web site design, but don't have the time, technical ability or inclination to install the various open source (free) programs and content management systems that are offered in our web site control panel.

Our support plans can also be utilised by anyone who already has a web site, but who does not have the time, technical ability or inclination to update it themselves.

Our support plans can be utilised for any of the following: -

  • Web Site Maintenance and updating your web site
  • Installation of email accounts in your web site hosting control panel
  • Set up of anything in your cpanel control panel
  • Service call (including travel time) to your home or office to set up and configure e-mail accounts on your computer - (Outlook, Outlook Express etc) or
  • Telephone support to guide you through the set up and configuring of e-mail accounts on your computer - (Outlook, Outlook Express etc)
  • Installation of any of the open source Fantastico programs in your web site hosting control panel
    (Default Installation only) - Design, content & graphic addition extra
  • Graphic Design - Logos, Modifying PDF files etc
  • Modify your web site content and replace with keyword and search engine friendly content.
  • Advice and tutorials on practically anything Internet Related (eg. How do I publish a web page, How do I create a website using Microsoft Frontpage, How do I add a photo gallery, How do I publish a web site using a CMS, etc., etc.)
  • If you have a support issue that is not on this list, contact us with the details and we will confirm with you if we can do it before you order one of our support plans.

With an Australian Internet Solutions support plan all your requests are given the utmost PRIORITY for speedy completion.

Support Plan Pricing

We have several options to choose from. A standard hourly rate, per item install, or choose from our various support plans from 5 hours.

Prices quoted include GST.

* Plans expire 12 months from order or when hours run out, whichever occurs first. Plans are strictly intended to be for the purpose of updating and maintaining your website. All changes/updates are made in accordance with your current site design.

We accept Mastercard (PayPal), Visa (PayPal), Cheque, Money Order, direct bank deposit, direct bank deposit via EFT (Internet Banking), Cash via Secure Post.

Please contact us if you wish to pay with methods other than PayPal.

 

Order a Support Plan

Domain Name

Standard Hourly Plan $66 per hour

Domain Name

5 Hour Plan $275

Domain Name

10 Hour Plan $500

Domain Name

20 Hour Plan $880

Domain Name

30 Hour Plan $990

.org.au $22

  • inc GST (2 year registration)
  • Free Email Forwarding
  • Free Premium URL Forwarding
  • Same low price for renewals & transfers

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.co.nz .net.nz $31.90

  • Best value New Zealand Domain Namesinc GST (1 year registration)
  • Free Email Forwarding
  • Free Premium URL Forwarding
  • Same low price for renewals & transfers

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AIS for web sites to self update